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Return to shopReturn Policy
Last Updated: November 19, 2025
At Bundeslige, we want every customer to be fully satisfied with their purchase. While we carefully inspect all products before shipping, we understand that sometimes an item may not meet your expectations. This Return & Refund Policy explains how returns, exchanges, and refunds work for all products purchased through our website.
1. Eligibility for Returns
We accept returns under the following conditions:
| Condition | Eligibility |
|---|---|
| Return Window | Returns must be requested within 30 days of delivery (based on tracking confirmation). |
| Product Condition | Items must be unused, unworn, unwashed, and returned with all original packaging, accessories, and tags. |
| Proof of Purchase | A valid order number or receipt from Bundeslige.com is required. |
| Exclusions | Custom-made items, personalized items, gift cards, and final sale items are non-returnable, unless defective or damaged on arrival. |
All returns are completely free — no return shipping fees and no restocking fees.
2. Non-Returnable & Restricted Items
For hygiene, safety, and quality control reasons, the following cannot be returned:
Personal care items
Custom-made or personalized products
Gift cards, coupons, or promotional giveaway items
Final sale or clearance items marked as “Non-Returnable”
Items returned with signs of wear, damage, or missing accessories
Non-returnable items received will not be refunded or returned to the customer.
3. How to Start a Return
Step 1: Contact Us
Email support@bundeslige.com within 30 days of receiving your order and include:
Order number
Reason for return
Photos (only if the product is defective, damaged, or incorrect)
Step 2: Return Authorization
If approved, we will provide:
A Return Authorization Number (RAN)
Return instructions
A prepaid shipping label if applicable
Step 3: Ship the Item
Pack the product securely in original packaging or equivalent protection
Write your RAN clearly on the outside of the package
Ship the item using the instructions provided
All returns through our official process are 100% free.
4. Return Address
The return address will be provided once your request is approved.
Corporate Address (For Contact Only — do NOT send returns here):
Bundeslige
8582 Orange Ave
Orange, CA 92865
United States
5. Refund Process
Once your return arrives at our facility, it will be inspected.
| Stage | Details |
|---|---|
| Inspection Time | 3–5 business days after the item arrives |
| Approval Notification | Sent via email |
| Refund Method | Issued to the original payment method |
| Refund Timeline | Refund processed within 14 days after approval |
6. Refund Amounts
| Type | Details |
|---|---|
| Full Refund | Granted when products meet all return conditions |
| Partial Refund | Applied only if the product is returned damaged, used, or missing parts |
| Shipping Fees | Not applicable — all returns are free |
| Restocking Fees | None |
For more details, please visit our Refund Policy
7. Exchanges
We offer exchanges for different colors, sizes, or product variations, depending on availability.
| Exchange Terms | Details |
|---|---|
| Timeframe | Must be requested within 30 days of delivery |
| Eligibility | Item must be unused and in original packaging |
| Cost | All exchanges are free of charge |
| Out-of-Stock Items | If unavailable, we will issue a refund instead |
8. Defective, Damaged, or Incorrect Items
If you receive a defective, damaged, or incorrect product, notify us within 7 days of delivery at support@bundeslige.com.
Please provide:
Order number
Photos of the issue
Description of the problem
Resolution Options:
Free replacement
Full refund
Store credit (optional)
These cases are prioritized and processed within 3 business days.
9. Late or Missing Refunds
If you have not received your refund after 14 business days from approval:
Check your bank or PayPal account
Contact your bank or card provider
If still unresolved, email us at support@bundeslige.com
10. Contact Us
For all questions regarding returns, refunds, or exchanges, contact:
Bundeslige
Email: support@bundeslige.com
Support Time: 8:00 AM – 7:00 PM (EST), Monday – Saturday